Job: Sales & Customer Specialist – Key Accounts

Title Sales & Customer Specialist – Key Accounts
Categories Marketing & Sales
Salary $65,000 – $68,000
Location Brantford, ON
Job Information


Position: Sales & Customer Specialist – Key Accounts

Location: Brantford, ON

Industry: Automotive Manufacturing

Salary: $65,000 – $68,000 per year


As a key member of the Sales Department, the Sales & Customer Specialist – Key Accounts will act as a liaison, provide information and resolve an emerging problems that the company’s customer accounts may face, with accuracy and efficiency. This person will be the direct interface with prospective customers within the company, as assigned.


Duties & Responsibilities: 

  • Responsible for customer(s) delivery, invoicing, and accounts receivable
  • Assist with projects within the company as assigned
  • Identify problem areas, recommend, coordinate and implement solutions
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Update sales and forecast reports
  • Liason between customer and production control/quality/sales and other departments
  • Monitor each step of the sales cycle to ensure on time delivery
  • Assist with logistics of customer visits including: booking accommodations, dinners, transportation etc.
  • Other duties, as required



  • 3+ years related experience at Tier 1 company in automotive industry
  • Project management experience considered an asset
  • APQP experience considered an asset
  • Contractual knowledge considered an asset
  • Above average negotiation customer service skills
  • Strong knowledge of MS office applications
  • Well-developed organization, time management and analytical skills
  • Strong presentation, written, verbal and interpersonal skills
  • Must be legally entitled to work in Canada


IKON Complete Inc. is committed to providing accessibility to qualified candidates with disabilities. Requests for accommodation can be made at any time at


Term Length Permanent
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