Job: Refrigeration Mechanic – Technical Support

Title Refrigeration Mechanic – Technical Support
Categories Skilled Trades
Salary $70,000 – $90,000
Location Brantford, ON
Job Information


Position: Refrigerator Mechanic – Technical Support

Location: Brantford, ON

Salary: $70,000 – $90,000 per year

Status:  Permanent Full-Time

Industry: Manufacturing/ Refrigeration products/ Industrial



  • Offer technical support/ troubleshooting expertise for field issues by phone or other electronic means and occasionally in person
  • Receive, interpret, and respond to sales or customer product-related inquiries.
  • Design refrigeration systems and select equipment based on parameters supplied or industry standards.
  • Prepare quotations for customers and external sales personnel.
  • Prepare detailed reports and documentation.
  • Coordinate and participate in regular meetings with fellow team members within product groups.
  • Liaison between contractors, customers, sales, engineering, and manufacturing groups.
  • Willing to travel to offer technical support when required.
  • Perform other duties as assigned.



  • Refrigeration License (313A) or Mechanical Engineering Technician Graduation Diploma or equivalent
  • Minimum 5+ Years of Refrigeration background or related experience
  • Hands on refrigeration application knowledge or field trouble-shooting experience
  • Commercial Refrigeration experience considered an asset
  • Must have good people skills and be comfortable answering commercial refrigeration inquiries.
  • Possess a valid passport with ability to travel occasionally in Canada or the U.S


IKON Complete Inc. is committed to providing accessibility to qualified candidates with disabilities. Requests for accommodation can be made at any time at




Term Length Permanent
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