Job: Inside Sales / Customer Service Representative

Title Inside Sales / Customer Service Representative
Categories Administrative
Salary $45,000 – $60,000
Location Concord, ON
Job Information


Position: Inside Sales / Customer Service Representative

Location: Concord, ON

Salary: $45,000 – $60,000 per year

Status:  Permanent Full-Time

Industry: Manufacturing/ Industrial/ Shielding



  • Verify all customer purchase orders and create sales order to match
  • Collaborate with Manufacturing and Sales Engineers to meet project deadlines and ensure customer satisfaction.
  • Take customer sales orders, update customer sales orders, update customers on order status and coordinate deliveries
  • Generate and send quotations to customers and answer sales calls for general inquiry
  • Entering orders and printing to appropriate departments
  • Contacting vendors for quotations
  • Other duties as assigned



  • Minimum 1 – 2 years’ experience of Inside Sales in a manufacturing environment
  • Experience in MS Office applications and CRM (Salesforce) would be an asset
  • Excellent time management and organizational skills
  • Ability to effectively multi-task and handle deadlines
  • Strong communication skills – both verbal and written



IKON Complete Inc. is committed to providing accessibility to qualified candidates with disabilities. Requests for accommodation can be made at any time at


Term Length Permanent
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